Tier 1 support on WhatsApp, voice, chat and email, inside your CRM. Measured on cost per ticket.
KPI it moves
Measured
$6.40 to $0.85 per ticket
In productionWhatsAppVoiceWeb chatEmail
32 agents, three maturity labels
Agent Library
Pre-architected agents that run inside your systems of record, labeled by maturity, measured on the KPI they move.
16
10
6
- In production
- Pilot
- Reference architecture
Three labels, one rule: nothing is called production without a measured KPI.
Catalog reviewed September 3, 2026. One agent added or promoted per month, at most.
Catalog
Find your agent.
32 agents
In production
Customer ops
Order Tracking Agent
KPI it moves
In productionMeasured
Where is my order tickets down 60% to 78%
Customer ops
4Books, confirms and reschedules appointments by voice and WhatsApp, inside your scheduling system.
KPI it moves
Measured
No-shows down 18% to 34%
In productionVoiceWhatsAppWeb
Answers order and shipment questions on WhatsApp and web, with the real status from your carriers.
KPI it moves
Measured
Where is my order tickets down 60% to 78%
In productionWhatsAppWeb chatEmail
Assembles chargeback and dispute files with the evidence each network requires, before the deadline.
KPI it moves
Typical target
70 to 85% of files filed on time
Reference architectureInternal appsEmailSlack / Teams
Revenue ops
6Collections and renewals over voice, WhatsApp and email, with every promise to pay written to the core.
KPI it moves
Measured in pilot
Promises to pay kept
PilotVoiceWhatsAppEmail
Outbound research, sequences and qualification over email and WhatsApp, connected to HubSpot, Apollo and Breeze.
KPI it moves
Internal pilot
Qualified leads per week
PilotInternal useEmailWhatsApp
Classifies, answers and books inbound leads from forms, WhatsApp and voice, inside HubSpot and your calendar.
KPI it moves
Measured
~90% confidence on ~120 leads
In productionInternal useWhatsAppVoiceEmail
Meeting transcript to a structured proposal with your price catalog, CRM updated. Packaged as Co-CEO at DaCodes.
KPI it moves
Measured
Transcript to proposal in 40 to 45 minutes
In productionInternal useInternal appsEmail
Recovers abandoned carts and checkouts on WhatsApp and email, inside your ecommerce platform.
KPI it moves
Measured
8% to 17% of carts recovered
In productionWhatsAppEmailWeb chat
Configures, prices and validates complex quotes against your rules, inside your CRM and price catalogs.
KPI it moves
Measured in pilot
Quote turnaround
PilotInternal appsEmailSlack / Teams
Finance & back office
5Captures invoices, CFDI 4.0 and trade documents from email or folders and posts them to SAP, Odoo or NetSuite.
KPI it moves
Pilot target
70 to 90% fewer capture hours
PilotEmailInternal apps
Investigates flagged transactions, assembles the evidence and drafts the case for an analyst to decide.
KPI it moves
Measured
Review time down 55% to 70%
In productionInternal appsSlack / Teams
Daily bank, gateway and ledger reconciliation, with every exception explained before your team opens it.
KPI it moves
Measured
Close 2 to 4 days shorter
In productionInternal appsSlack / TeamsEmail
Routes purchases, expenses and exceptions to the right approver with the policy check already done.
KPI it moves
Measured in pilot
Approval cycle
PilotSlack / TeamsEmailInternal apps
Cleans, matches and completes customer, supplier and product records across your systems of record.
KPI it moves
Typical target
Duplicates down 80 to 95%
Reference architectureInternal appsSlack / Teams
Operations
5Voice check calls to drivers, logged in the TMS with GPS context, at $0.035 per call on the DaCodes voice stack.
KPI it moves
Typical target
80 to 90% of check calls automated
Reference architectureVoiceWhatsApp
First notice of loss by voice, WhatsApp and email, with documents validated and the claim opened in your core.
KPI it moves
Measured
Intake in 6 to 11 minutes
In productionVoiceWhatsAppEmail
Proposes replenishment and transfers by store and SKU, inside your ERP, with the buyer approving.
KPI it moves
Measured in pilot
Stockouts and excess
PilotInternal appsSlack / TeamsEmail
Plans shifts against demand, skills and labor rules, and covers absences on WhatsApp before the shift starts.
KPI it moves
Measured in pilot
Coverage and overtime
PilotWhatsAppInternal appsSlack / Teams
Watches sensor and equipment telemetry, explains the anomaly and opens the work order with the evidence.
KPI it moves
Typical target
Unplanned downtime 15 to 25% lower
Reference architectureInternal appsSlack / TeamsWhatsApp
People & talent
3Structured voice interviews at scale, scored and written to your ATS. Packaged as Reclutalia.
KPI it moves
Measured
1,000 calls per month to 1,000 per hour
In productionVoiceWhatsApp
Voice coaching sessions for managers, connected to the LMS and HR, with progress you can measure.
KPI it moves
Pilot
Voice cost per session under $0.10
PilotVoiceInternal apps
Runs new hire paperwork, access requests and the first thirty days, on WhatsApp and Slack or Teams.
KPI it moves
Measured
Ready to work on day one
In productionWhatsAppSlack / TeamsEmail
Knowledge
3Internal knowledge and L1 IT support in Slack, Teams and WhatsApp, on Confluence, Drive, Jira and your ITSM.
KPI it moves
Pilot target
50 to 70% of L1 tickets resolved
PilotSlack / TeamsWeb chatWhatsApp
Researches markets, accounts and competitors across your sources, and cites every claim it makes.
KPI it moves
Measured
Two days of desk research to two hours
In productionSlack / TeamsInternal appsEmail
Reads surveys, reviews and tickets, finds the recurring cause and routes it to the team that owns it.
KPI it moves
Measured in pilot
Open comments read
PilotInternal appsSlack / TeamsEmail
Marketing
2Content and reputation management for brands and professionals. Packaged as Tarimah, $2.20 per column measured.
KPI it moves
Measured
$2.20 per column
In productionWeb
Translates and localizes product, support and marketing content in your voice, with your glossary enforced.
KPI it moves
Measured
Same day launch in every market
In productionInternal appsWebSlack / Teams
Legal & compliance
2Continuous policy screening of contracts, email and core records for finance, insurance and health.
KPI it moves
Typical target
40 to 60% shorter contract review
Reference architectureInternal apps
Reviews incoming contracts against your playbook, marks deviations and drafts the redline for legal.
KPI it moves
Measured
First review in under an hour
In productionInternal appsEmailSlack / Teams
IT & security
2Resolves routine internal IT tickets in Slack or Teams, inside your service desk and identity provider.
KPI it moves
Measured
40% to 62% of tickets closed at level 1
In productionSlack / TeamsInternal appsEmail
Triages and enriches security alerts in your SIEM, so the analyst opens cases instead of noise.
KPI it moves
Typical target
70 to 85% of alerts triaged
Reference architectureInternal appsSlack / Teams
Custom build
We design what is not here.
Bring the process to a Discovery Express. Two sessions, no cost.
- Same platform, same governance, same KPI Contract
- Pilot of 8 to 12 weeks
- Your cloud, your repo, your IP
Which process do we automate first?
Two discovery sessions, no cost, and you leave with two or three quick wins whether or not you build with us.
We reply in under one business day.
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