Industries

Agents by industry

We start where the pain is already measured, inside the ERP, CRM, core or TMS you already run.

industries

8 to 12

weeks to a pilot in production

agents in the Agent Library

published cases

Agent Library, Proof Ledger and KPI Contract, Sep 2026

Six operations, one platform

Same platform. Different systems of record.

A plant, a bank, a store or a firm: the agent lives in the system each one already trusts.

Six industries

Pick your operation

A woman reviewing loan files at two monitors above Paseo de la Reforma at dusk

Financial services & insurance

The contact center answers balances while collections wait.

Learn more

A shopper with a basket walking through the produce section of a Mexican supermarket

Retail & CPG

Order status and returns eat the contact center.

Learn more

A cross-dock truck yard in Nuevo León at blue hour, trailers backed into lit docks

Logistics & manufacturing

Dispatch runs on phone calls and finance retypes every invoice.

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A consulting team reviewing a proposal around a table in a glass-walled room above the city

Professional services

Proposals take days, leads wait hours and partners answer email.

Learn more

A clinic receptionist in Guadalajara on a headset call while patients wait in line at the counter

Healthcare

Scheduling, eligibility and follow-up calls consume staff that should be with patients.

Talk to us about healthcare

A front-desk agent at a boutique hotel in Mérida on the phone while reading a guest message, a guest waiting with his suitcase

Hospitality & travel

Guest requests arrive on every channel and the PMS sees none of it.

Talk to us about hospitality

The first process

How we choose the first process

Not the most visible one. The one that passes three tests.

Measurable pain

A queue, a cost or a cycle time someone already tracks.

Data readiness

A system of record we can read, and a policy written down somewhere.

A KPI we can sign

One number, one baseline, one target, one date. If the pilot does not move it, you stop paying.

Process scorecard · first pilotDemo data

Candidate process01Measurable pain02Data readiness03KPI we can signResult

Order status on WhatsApp
First pilot
Measurable pain: passes. 01Queue tracked in Zendesk
Data readiness: passes. 02OMS readable by API
KPI we can sign: passes. 03Cost per ticket, baseline set
First pilot
Invoice capture into SAP
Next
Measurable pain: passes. 01Capture hours logged
Data readiness: passes. 02CFDI XML in the mailbox
KPI we can sign: fails. 03No owner for the number
Next
Driver check calls
Later
Measurable pain: passes. 01Two calls per driver a day
Data readiness: fails. 02GPS feed not connected
KPI we can sign: partly. 03No baseline yet
Later

KPI Contract drafted

Order status on WhatsApp · cost per ticket · one baseline, one target, one date

One candidate passes all three tests. Demo data, not a client's operation.

Discovery Express

Two sessions, no cost. You leave with two or three quick wins whether or not you build with us.

How the Discovery Express works

Across industries

Three agents that cross every operation

Same shape in a bank, a plant or a firm. Only the system of record changes.

Explore the Agent Library

Where the three cross-industry agents are mapped, and where a published case backs them
Agent	Financial services	Retail & CPG	Logistics	Professional services	Healthcare	Hospitality
Customer Support AgentIn production	Agent result in the Proof Ledger$0.85	Published case it builds onSoriana	Not mapped yet	Not mapped yet	Mapped in the Agent Library	Mapped in the Agent Library
Document & Invoice ExtractionPilot	Published case it builds onInterprotección	Mapped in the Agent Library	Published case it builds onIndelpro	Mapped in the Agent Library	Mapped in the Agent Library	Not mapped yet
Knowledge & IT Helpdesk AgentPilot	Mapped in the Agent Library	Mapped in the Agent Library	Mapped in the Agent Library	Mapped in the Agent Library	Not mapped yet	Not mapped yet

Customer Support AgentIn production
- Financial services: Agent result in the Proof Ledger$0.85
- Retail & CPG: Published case it builds onSoriana
- Logistics: Not mapped yet
- Professional services: Not mapped yet
- Healthcare: Mapped in the Agent Library
- Hospitality: Mapped in the Agent Library
Document & Invoice ExtractionPilot
- Financial services: Published case it builds onInterprotección
- Retail & CPG: Mapped in the Agent Library
- Logistics: Published case it builds onIndelpro
- Professional services: Mapped in the Agent Library
- Healthcare: Mapped in the Agent Library
- Hospitality: Not mapped yet
Knowledge & IT Helpdesk AgentPilot
- Financial services: Mapped in the Agent Library
- Retail & CPG: Mapped in the Agent Library
- Logistics: Mapped in the Agent Library
- Professional services: Mapped in the Agent Library
- Healthcare: Not mapped yet
- Hospitality: Not mapped yet

Systems these three agents read and write

The three agents mapped to the most industries in the Agent Library. Maturity labels reviewed September 3, 2026.

Which process do we automate first?

Two discovery sessions, no cost, and you leave with two or three quick wins whether or not you build with us.

We reply in under one business day.