Platform · Layer 04
Evals from day one, audit on every action.
An agent you cannot measure is a liability with a nice interface. Evals gate every release, drift is watched, every action leaves a trail.

Components
What runs in this layer.
- 96%Resolution accuracy
- 99%Policy compliance
- 94%Tone and language
- 100%PII masking
- 91%Escalation timing
- 97%Cost per run
Commitment gate
KPI 60% agreed · 63.8% measured · no drift in 14 days
DaCodes Evals · LangSmith · weekly quality report
07 components in this layer
- In production× 6
- Reference architecture× 1
DaCodes Evals framework
No passing run, no pilot. Written with your team.
LangSmith and Braintrust
Tracing in your account, datasets in your repo.
Guardrails and PII masking
Topic limits and redaction before a model sees anything.
Audit trail
Every tool call, decision, approval and model version.
Cost controls
Token limits, monthly budgets and alerts at your threshold.
Drift detection
Scheduled runs on production samples. A drop pages a person.
ISO 42001 mapping
Controls mapped. ISO 27001 is the one held today.
In production: A real client, or DaCodes itself labeled as internal use, with a KPI measured in the Proof Ledger.
Operating controls
Ten controls, on by default.
None is an add-on. They ship with the first pilot and stay on.
KPI Contract
90d
Autonomous resolution, tier 1
28.0%
Cost per ticket
$0.74
$5.20 → $0.74
Evals · last run
96.2%
312 · pass
Spend this month
$2,140
alert at $3,000
Pending approvals
2
Audit log
- 09:44resolved ticket #48213 · refund policy · 1.9 s
- 09:43escalated #48219 to human · sentiment low
- 09:42eval batch 312 · 96.2% pass · no drift
- 09:41invoice INV-77120 posted to SAP · 3 fields verified
Demo data. Agent Console v0.1, Sep 2026.
Evals loop
Define, run, gate, monitor, retrain.
The loop that decides whether a change ships and whether an agent stays in production.
- 01
Define
- eval set
- v14 · 312 cases
- threshold
- ≥ 95.0%
Eval set and thresholds agreed in discovery.
- 02
Run
cases scored312 / 312Every prompt, tool or model change runs the set.
- 03
Gate
96.2%Pass · shipsvs 95.0% threshold
v13 · 93.4% · blocked
Below the threshold, nothing ships.
- 05
Retrain
+18 cases
from the week 6 failures
set 312 → 330
Failures become new cases and prompt fixes.
- 04
Monitor
production samples, weekly
week 6 · drift · ops lead paged
Production samples scored on schedule; drift pages a person.
Back to define → 01
Regulatory mapping
Built to be audited.
What we hold, what we have mapped and what is on the roadmap.

ISO/IEC 27001:2022
HeldInformation security, certified December 2025.
NIST AI RMF
MappedMapped to the controls above.
ISO/IEC 42001
RoadmapControls mapped, certification not yet held.
LFPDPPP
MéxicoConsent, ARCO rights and privacy notices in every channel.
GDPR
When applicableLawful basis, minimization and EU residency.
Certificates and mapping documents available under NDA. Reviewed Sep 2026.
Questions
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