Modernizing Guest Access with Mobile Key Technology for Royal Resorts

Enhancing the luxury vacation experience through seamless digital access solutions

About Royal Resorts

Royal Resorts is a premier vacation property group offering luxurious accommodations and exceptional guest experiences. Known for their beautiful destinations and commitment to customer satisfaction, Royal Resorts sought to enhance their guest experience through modern technology solutions.

1 year

Engagement length

Main technologies used

SALTO JustIN Mobile SDK Bluetooth Low Energy (BLE) Host Card Emulation (HCE) iOS and Android platforms

Engagement model

Talent Augmentation

Challenge

Royal Resorts wanted to elevate their guest experience by implementing a more convenient access solution that aligned with their luxury brand. While their existing access system was functional, they recognized the opportunity to embrace mobile technology to meet evolving guest expectations for seamless, digital experiences throughout their stay.

Approach

We collaborated with Royal Resorts to implement SALTO's mobile access technology, creating a secure cross-platform solution that integrated with their existing property management systems. By leveraging BLE and HCE communication protocols alongside prebuilt APIs, we delivered a solution that aligned with their operational needs while prioritizing both security and guest convenience.