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QA Excellence Delivered:

Elevating Rappi's FinTech Journey

How we provided strategic quality assurance expertise for Rappi's credit service

About Rappi

Rappi, a Colombian unicorn founded in 2015, is a technology-driven organization committed to fostering growth in Latin America by accelerating the adoption of e-commerce. Venturing into fintech, Rappi introduced RappiCard, a credit card application available through the Rappi app.

1 year

Engagement length

Main technologies used

NodeJS Java Selenium Appium Postman MySQL

Engagement model

Talent Augmentation

Challenge

Rappi's expansion into financial services with RappiCard required exceptional quality assurance to meet strict regulatory standards while maintaining their reputation for seamless user experiences. The complexity of credit card processing, combined with rapid user growth, demanded specialized QA expertise to ensure their fintech solution would work flawlessly across their ecosystem.

Approach

We partnered with Rappi to strengthen their quality assurance strategy through a multi-technology testing framework. By deploying our experts in NodeJS, Java, Selenium, and mobile testing platforms, we implemented a comprehensive QA process combining both manual and automated testing methodologies. We enhanced their issue tracking system to quickly identify and resolve potential problems before they reached users.

Outcome

75% faster integration development, leading to quicker onboarding
0% in-house engineering time now required for new integrations, freeing teams for innovation
50% of new revenue linked to integrations, transforming them into a growth driver
Improved customer satisfaction and retention by offering seamless connectivity